Improving COVID Communication
2020
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ROLE
User Researcher, Product Designer
WORK
User Research, UX Design, Design Strategy
CLIENT
Delivery Associates + City of South Bend
DURATION
4 months
CONTEXT
South Bend, Indiana created a joint city-county task force, informed by data and dedicated to vaccine equity, to improve vaccination delivery, especially among Black and Hispanic communities, while improving transparency and accountability to the public at large.
OBJECTIVE
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IMPACT
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